Angus will honour our Canadian made products with a Limited Life Warranty. If our products should ever fail due to workmanship and/or material, Angus will repair or replace the product, at our discretion, FREE (excluding shipping). The warranty does not cover fire, neglect, or general abuse.
Repairs not covered by the warranty will be repaired for a reasonable fee. Any non-warranty repairs will not be completed without the consent of the owner.
Removing the manufacturing labels may void the warranty.
Despite our best efforts to make an indestructible bag, our products are used 24/7 by First Responders in the most difficult of situations. Things happen, we know that. If something does happen to your Canadian made Angus product, it may be covered by our Limited Lifetime Warranty.
It’s a simple process but each step must be completed to ensure your product is repaired and returned to you as quickly as possibly.
Process
Customers must fill out an online RMA (Return Merchandise Authorization) form. RMA FORM