Frequently Asked Questions

Here, right here. You’re already here. Why go anywhere else?

Yup, we do, except for the accessory modules, those little guys are made offshore. We just got so busy making your bag, that we don’t have time for those little guys. But aren’t you glad you are supporting a company that makes its bags right here in Canada, supporting the North American market? If you are ever in town, stop by, we would love to show you.

The company started making bags for Paramedics and Emergency Services, all the way back in the early ‘90’s. That’s a long time ago, like 30-plus years. Some of those early bags are still floating around somewhere. With that type of experience, it’s only natural that we would evolve into making different types of bags. Since we make the best emergency bags in the world, it only makes sense we should make the best soft-sided luggage in the world.

No, we don’t use canvas. So many people confuse canvas with Cordura. What is Cordura you ask? Cordura is a type of nylon invented by DuPont (that really big company that invents lots of cool stuff), and then sold that line to Invista. We use a super tough 1000D (D stands for Denier, which is a unit of measurement that is used to determine the fibre thickness. Fabrics with a high denier count tend to be thick, sturdy and durable. Thanks Google), on the exterior and a lighter version, usually around 420D for our liners, but not always. We sometimes use a 65/35 poly/cotton blend for our liners. It adds a nice touch. The zippers on the main pockets are #10 reversed coil YKK zippers. That’s why the zipper heads, (the thing you pull to open and close the zipper coil), are so freakin’ big. Why do we use these zippers? Because YKK told us they were the best zippers to use on the best bags in the world. You’ll also notice the zipper teeth are on the inside. That makes the zippers last longer. And longer is better. Here’s a little tech spec for you: our zippers have 90kg Chain Crosswise Strength. That’s a lot BTW. See, we listened to the people at YKK because they know best. Have you noticed we use seat belt webbing (Nylon Webbing) on most of our bags? That’s the same as the seat belt in your car, the type that holds you in place if you ever get into an accident, (fingers crossed that never happens). That seat belt webbing has 4,200 to 5,500 pounds of tensile strength. Some of the other guys only use polypropylene webbing on their bags, but it only has 600 to 1,000 pounds of tensile strength. Would you want that webbing to hold you secure in the event of a car crash? No way. So why would you trust your new bag to have polypro webbing instead of seat belt webbing? (Again, thanks Google for those neat specs) We have a really cool removable bottom panel on a lot of our bags. That bottom is a made of a medical-grade Blood Borne Pathogen-resistant material, so that if you happen to place your bag in ick while on vacation, you simply wipe it clean. Other bags don’t come with a removable fluid-resistant bottom. It might soak through to your unmentionables inside. Do you really want to put your vacation clothing in a bag without one of our special bottoms?

Where do you live? Chances are we ship there.

Lots. We are changing colours all the time, adding, and deleting. If you don’t see a colour you want for your bag, ask. We may have it lying around.

We love cash, but we accept PayPal, Visa, Mastercard and Amex. Seriously, if you can, stop by with cash.

See the section on “How do I clean my bag”.

Why are the bags called Angus?